Compliance & Documentation Suite

Welcome to CalenCards. These Terms of Service (“Terms”) govern your access to and use of the CalenCards mobile application (“App”), developed and operated by LALALABS (“we,” “us,” or “our”).

By downloading, installing, or using CalenCards, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Description of Service

CalenCards is a calendar and routine management tool designed for intuitive personal scheduling. The App operates on-device, storing calendar entries, tasks, and notes locally on your device and within your private Apple iCloud account (if enabled).

2. Eligibility & Family Use

General Audience: The App is suitable for general audiences, including teens and elders.

Minors: If you are under the legal age of majority in your jurisdiction, you must have the consent of a parent or legal guardian to download, purchase, and use the App.

3. License & Intellectual Property

Limited License: LALALABS grants you a personal, non-exclusive, non-transferable, revocable license to use CalenCards for personal, non-commercial purposes on compatible Apple-branded hardware.

Ownership: All rights, title, and interest in and to CalenCards—including designs, interface visual architecture, branding, illustrations, code, and trademarks—remain the exclusive property of LALALABS.

Restrictions: You agree not to decompile, reverse engineer, disassemble, modify, or create derivative works of the App.

4. User Data & Device Responsibility

Local Storage: You understand that your schedule, events, cards, and metadata are stored directly on your device and your personal iCloud storage. LALALABS does not operate centralized servers storing your schedule or any of your data.

Backups: You are solely responsible for backing up your device and managing your iCloud sync settings. LALALABS is not liable for data loss caused by device damage, uninstallation, operating system failures, or iCloud sync conflicts.

5. Third-Party Services (Apple Ecosystem)

Your download and purchase of CalenCards are facilitated by Apple Media Services (App Store). You agree to comply with Apple’s Usage Rules set forth in the Apple Media Services Terms and Conditions.

6. Disclaimer of Warranties

7. Limitation of Liability

No Guarantee of Notification, Backup, or Data Accuracy. You acknowledge that the App relies on Apple's iOS/iPadOS operating system, iCloud (used solely for backing up your App data), device settings, network connectivity, and system-level permissions (including but not limited to push notifications and background app refresh) that are outside of our control. To the maximum extent permitted by applicable law, we do not guarantee that reminders, alerts, or notifications will be delivered on time, delivered at all, or delivered accurately, and we shall not be liable for any missed appointments, meetings, deadlines, or events, or any loss, delay, or corruption of backup data, resulting from:

• notification failures, delays, or errors caused by your device, iOS/iPadOS, or network provider;
• incorrect time zone detection or time zone changes (including daylight saving time transitions);
• failures, delays, outages, or data loss arising from iCloud backup or restoration, or other Apple system services;
• your own failure to enable notification permissions, iCloud backup, or network connectivity, or to keep the App or your device's operating system updated;
• loss of data resulting from a device change, App reinstallation, or iCloud account change where a backup was not completed, available, or successfully restored; or
• any downtime, maintenance, or interruption of the App, iCloud, or other Apple services.

Your Responsibility. You are solely responsible for independently verifying critical appointments, deadlines, and time-sensitive events through means other than the App, particularly for matters involving legal, medical, financial, travel, or safety consequences. The App is a productivity tool and is not intended to serve as your sole method of tracking time-sensitive or critical obligations.

8. Governing Law

These Terms shall be governed by and construed in accordance with the federal laws of Canada and applicable international standards, as well as the laws of the Province of British Columbia, without regard to conflict of law principles. To ensure global app availability, if you reside in a jurisdiction where local consumer protection laws grant you non-waivable rights or remedies, nothing in these Terms shall limit or exclude those statutory consumer rights under your local mandatory law.

8.1. Indemnification

We strive to build a safe and reliable app for everyone. By using CalenCards, you agree to help keep our ecosystem secure by taking responsibility for your actions. You agree to cooperate with us and hold LALALABS, its team members, partners, and licensors harmless regarding any third-party claims, liabilities, costs, or expenses (including reasonable legal fees) that arise from your intentional misuse of the App, violation of these Terms, or improper handling of third-party data.

9. Contact Information

If you have questions regarding these Terms, contact us at:

Entity: LALALABS
Email: support (at) lalalabs.tech
Website: https://lalalabs.tech

This Privacy Policy explains how information is handled when you use CalenCards.

1. Zero Cloud Data Collection

No Central Servers: LALALABS does not own, run, or rent cloud servers that host, process, or store your calendar cards, reminders, or schedule entries.

No Account Creation: You do not create an account or sign in with an email/password with LALALABS to use the App.

No Behavioral Tracking: We do not use third-party tracking libraries, advertising SDKs, or digital fingerprinting tools. We do not sell, rent, or trade your personal data.

2. Where Your Data Lives

Local Storage: All event titles, notes, card categories, and timeframes remain stored locally on your device.

Apple iCloud (CloudKit): If you enable iCloud sync, your data syncs securely across your Apple devices using Apple’s native CloudKit infrastructure. This data is housed within your private iCloud container, encrypted, and governed by Apple's Privacy Policy. LALALABS has no programmatic access to your private iCloud container.

3. Permissions Requested

CalenCards may request standard Apple system permissions to function:

• Apple Calendar / EventKit: To import or display your existing calendars upon your explicit permission. This data is read and rendered locally on-device.
• Notifications: To deliver local alarm and reminder alerts for your cards.

4. Diagnostics & Crash Logs

If you opt into sharing diagnostics with developers via Apple's standard iOS settings, we may receive anonymized, aggregated crash reports and performance telemetry through Apple App Store Connect. This data contains no personally identifiable information (PII) and cannot be linked to your calendar entries.

5. Children's Privacy

CalenCards is suitable for pre-teens and teenagers. Because the App collects zero personal data, transmits zero user content to external servers, and displays no third-party ads, it complies fully with the Children’s Online Privacy Protection Act (COPPA), GDPR-K, and applicable student data privacy guidelines.

6. Your Rights

Because we do not store, process, or hold any personal data on external servers, we cannot modify, view, export, or delete your schedule on your behalf. You retain full, unilateral control over your data by editing or deleting cards inside the App or deleting the App and its local cache from your device.

7. Contact

For questions regarding our privacy practices:

Desk: LALALABS Privacy Desk
Email: support (at) lalalabs.tech

This Data Processing Statement (“Statement”) confirms the architectural data governance and privacy posture of CalenCards, a software application provided by LALALABS (“Company”).

1. Purpose & Scope

This document serves as formal legal and architectural verification for users, parents, educational bodies, and institutional partners requiring documentation under the EU/UK General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), Canada's PIPEDA, US Student Privacy Laws (FERPA/COPPA), and any other privacy laws from your region.

2. Status as a Non-Processor

Absence of Personal Data Processing: LALALABS does not ingest, receive, transmit, host, store, or process Personal Data or Personally Identifiable Information (PII) on any Company-managed infrastructure or external databases.

Architecture: CalenCards operates as an edge/client-side software tool. All computational logic, scheduling indices, and state management execute strictly locally on the end-user's device hardware.

Cloud Infrastructure: Any network transmission for data synchronization is conducted solely between the end-user's device and Apple Inc.'s private iCloud services under the user's independent agreement with Apple Inc.

3. Sub-Processors

LALALABS engages zero (0) third-party cloud data sub-processors for application content. No third-party data processing agreements are enacted for user schedule retention because no data processing pipeline exists.

4. Data Subject Rights & Incident Management

Because LALALABS has zero custody, possession, or technical visibility into user-generated content:

• Access and Erasure: Fulfilling Subject Access Requests (SARs) or requests for deletion is performed directly by the end-user on their hardware.
• Security Breaches: A centralized cloud server breach of user calendar data at LALALABS is technically impossible, as no centralized database of user content exists.

5. Certification

LALALABS certifies that CalenCards is architected to operate without external server ingestion of end-user data. For compliance or data protection inquiries, please contact support (at) lalalabs.tech.

CalenCards is distributed and billed through the Apple App Store by LALALABS. Because all financial transactions and payment processing are managed directly by Apple Inc., LALALABS does not have access to your billing details, credit cards, or direct transaction systems.

1. App Store Purchases

All sales, paid downloads, and in-app upgrades are processed by Apple. Consequently, refund requests cannot be processed directly by LALALABS and must follow Apple’s standard App Store refund guidelines.

2. How to Request a Refund via Apple

If you purchased CalenCards or an in-app upgrade and are unsatisfied, you can request a refund directly from Apple:

1. Go to Apple's official refund portal: https://reportaproblem.apple.com
2. Sign in with the Apple Account (Apple ID) used to purchase CalenCards.
3. Select “I'd like to...” and choose “Request a refund”.
4. Choose the reason for your request (e.g., “Didn't mean to buy this” or “App didn't work as expected”) and select CalenCards.
5. Submit the request.

Apple will review the request and generally issues decisions within 24 to 48 hours.

3. Contacting Support Before a Refund

If you are considering a refund due to a technical bug, synchronization issue, or usability hurdle, our team is happy to help you resolve it. Please contact us at support (at) lalalabs.tech with:

• Your device model (e.g., iPhone 15) and iOS version.
• A brief description of the issue.

Provider shall provide tier-2 software support to Customer's designated IT administrators via email at support (at) lalalabs.tech.